serving the urgent after-hours needs of companion animals in West Virginia's Kanawha Valley and beyond
Updated MARCH 25, 2020
KVVEH is committed to being available for your pets when you need us most. In light of the current COVID-19 pandemic, we are taking specific measures to limit physical contact at our hospital. Communications and waiting areas will be managed differently than you’re used to, but we will continue to provide the same high quality, compassionate veterinary emergency medicine and surgery that you have come to expect from us.
All pets will be triaged on arrival but clients will be asked to wait in their vehicles while their animals are examined and to be available by cell phone for discussion. This will limit exposure to infectious disease and allow time for appropriate sanitation.
The health of your pets, you and your family, our team, and our community are of tremendous importance to us. These policies have been written with careful attention to each and we will continue to follow the guidance of the World Health Organization, Centers for Disease Control, and American Veterinary Medical Association to ensure that the actions we are taking are comprehensive and appropriate. Thank you for your patience and understanding during this challenging emergency and time of uncertainty,
Maclyn McCall, DVM and Stacey Chase, DVM